When you've got problems...
we listen
...and help you cope with life
How does the Service Work?
How to Begin:
You simply telephone us to book a discussion about your problem using our low-call telephone number 0845 1279926 . A counsellor will phone you back. This preliminary session is FREE and you are under no obligation to continue if you feel this is not for you.
How to Book your First Session:
If, after your preliminary session with the counsellor, you both agree that telephone counselling is appropriate, the counsellor will take your payment details. If you pay by credit card a telephone counselling session can be arranged straightaway at a time that is convenient to you.
The first session is charged at a flat rate of £19.50. Our friendly, professional, confidential telephone counselling service is operated within the BAC Code of Ethics by qualified and experienced counsellors.
If you or your counsellor decide that telephone counselling is not appropriate then we will fully refund your payment for this first session.
Note: because the caller normally pays for the call , details of the telephone call may appear on the individuals itemised telephone bill. If this presents a difficulty we are able to provide access to freephone counselling or we can telephone you for each session at a small additional cost (£5.50 per session). .
